FAQs Frequently Asked Questions

  • Do you provide insurance for individuals?

    • We are a third-party administrator(TPA) and we do not provide individual insurance, please contact one of our insurance company clients for individual insurance.


  • Do you provide insurance for corporate?

    • We provide insurance for corporate with more than 300 employees, if you have less than that please contact one of our insurance company clients.


  • Can you help me find a doctor?

    • You can search for medical providers from Nathealth Master App or contact center number: +970 2 241 6111

  • I did not receive my insurance card.

    • Please revert to your HR department or your account manager


  • I need an insurance for my parents or mother or father.

    • We are a third-party administrator (TPA) and we do not provide individual insurance, please contact one of our insurance company clients for individual insurance.